So, this weekend is a 3 day weekend, and all I can say Thank the Lord!! I am so tired. The week was just soooooo long. It felt like Friday would never get here. The phone calls were few and far between. I still messed up on my quality. I got a 84% which is failing. We're supposed to get at least an 85%. The week before I got a 67%, and the week before that I got a 78%. I don't know what my problem is. It's just laziness I guess. I'm also kind of embarrassed to go through the whole spiel.
I don't mind doing customer service. I kind of like it. I like helping people understand what's going on with their plans. However, I sometimes get some shithead who thinks they know more than I do. It's like, no sir/ma'am you don't have that coverage and you never did. I don't care how much your premium is and how long you've had insurance with us. We did not write your plan, your employer did so if you want to scream at someone, scream at them.
I don't take well to being screamed at or told that I am a liar or don't know what I'm talking about. I do know what I'm talking about, and it pisses me off when someone says I don't. I've been in insurance for blah blah years, honey, I know how it's done. Okay, bitch/dickhead you go with that.
This weekend is all about self care for me. I did my laundry, painted my nails, and plan on coloring my hair. I'm giving myself a facial in a few moments. I do it every Saturday night. I use a Tumeric and vitamin C mask. I'm trying to get my skin to look more awake and a little brighter. I have a couple of dark areas on my face that I want to brighten. I need to figure out what to do about my little beard. I have these coarse hairs on my chin. I've been shaving them, but I can't get the hairs below the surface. I have some Nair lotion, but it kind of burns. I'll try to do it after my facial, or should I do it before my facial? Oh well, I'll figure it out.
I've started wearing makeup again. I haven't worn makeup for a year. I was starting to look a little worn out. My skin was dull, and my eyes have circles. I got this eye cream from IL Makiage. It works pretty well. It makes my eyes look more awake. I got some new foundation too. It covers really well and it's not heavy. I started using primer on my face so my makeup sets better and stays on all day.
The weekend is now about me. It used to be me doing things for other people, but I make a list of all the things I want to do each weekend. It's not all cleaning all the time anymore. It's about relaxing, recharging and reflecting. Well that's all for now. I hope you have a great weekend yourselves.
Peace, Joy, Love - Queen B
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